Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Sample ISO Training & Tips from Brandon Kerkstra

Key Characteristics with the Applying Process Approach

Click the play icon to start the audio.

Applying Process Approach - Key Characteristics

star-bulletLinks between process mapped & understood (use as audit tool)


Process capabilities known & tracked - not just for manufacturing (measurable, chart/data)


Continual improvement approaced from process perspective (top management reviews processes)


Processes clearly tied to strategic objectives and reviewed

new logo white

We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch

Stay Connected with Us