Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Sample ISO Training & Tips from Brandon Kerkstra

Auditing 10.2 Non-Conformance and Corrective Action (Objective Evidence)

  Verify corrective actions are verified for effectiveness

Verify records for:

bullet green arrow 25The nature of nonconformities and any subsequent actions taken

bullet green arrow 25The results of any corrective action

bullet green arrow 25Documented Problem solving & error proofing processes

bullet green arrow 25Warranty management process (Where applicable)

bullet green arrow 25Customer complaint and field failure tests analysis and communication (Includes embedded software if app.)
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch

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