Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

General Auditing

The courses in this category cover general audit topics including ISO 19011, and developing Effective Corrective Action Reports.

Courses in this category:

$ 179

Overview of Good Auditing Techniques

This 45 minute course provides an excellent overview of ISO 9011 - Auditing Management Systems.  It provides an excellent overview of how to build, organize and implement a management system audit.

Intended Audience:

You are a stakeholder in your Management System.  This course is intended for:
  • Quality Managers
  • Internal Auditors
  • QMS Project Manager

Overview:

This course covers all clauses of the new ISO 9001:2015 standard.  The instructor compares the new 2015 to the old 2008 standard.
  • Principles of auditing
  • Managing an Audit Program
  • The Audit Process
  • Document Review
  • Audit Preparation
  • Conducting the Audit
  • Preparing the Audit Report
  • The Audit Team
  • Sampling Methods
  • Interviewing Techniques
  • Audit Processes & Systems
  • Writing Nonconformances
  • Good & Bad Audit Skills
  • Meetings
  • Corrective Actions
  • The EMS Auditor
A short quiz is given at the conclusion of the review of the standard and the auditing portion of the course.  Upon completing the course and taking the quiz, you will receive a certificate of completion.

$ 25

An audit always uncovers areas for improvement. 

This 20 minute course on Effective Corrective Actions addresses what is important during the CAR process.  Also just as important is HOW they are presented.  Opportunities are usually positive and when Effective Corrective Actions are presented in a positive manner, the probability for success increases.

This short course covers the basic requirements and the process to follow. 

Intended Audience:

  • Quality Managers
  • Internaly Auditors
  • QMS or EMS Project Managers

Overview:

  • View of Nonconformances
  • Define the Problem
  • Contain the issue
  • Define Root Cause
  • Systemic Corrective Action
  • Preventive Action
  • Verify Effectiveness
  • Common Nonconformances
A short quiz is given at the conclusion.  Upon completing the course and taking the quiz, you will receive a certificate of completion.

$ 149

1 - 10 Student Package


An audit always uncovers areas for improvement. 

This 20 minute course on Effective Corrective Actions addresses what is important during the CAR process.  Also just as important is HOW they are presented.  Opportunities are usually positive and when Effective Corrective Actions are presented in a positive manner, the probability for success increases.

This short course covers the basic requirements and the process to follow. 

Intended Audience:

  • Quality Managers
  • Internaly Auditors
  • QMS or EMS Project Managers

Overview:

  • View of Nonconformances
  • Define the Problem
  • Contain the issue
  • Define Root Cause
  • Systemic Corrective Action
  • Preventive Action
  • Verify Effectiveness
  • Common Nonconformances
A short quiz is given at the conclusion.  Upon completing the course and taking the quiz, you will receive a certificate of completion.

new logo white

We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch