Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822
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Speaking Engagements

Speaking about qualityBrandon Kerkstra and his seasoned staff have given keynote addresses and motivational speeches before trade organizations, conferences and industry groups on topics including:
  • Exceptional customer service
  • Excelling at manufacturing or service quality
  • Team building and communications for success
  • Capitalizing on diversity
  • Conflict management and resolution
  • Using the quality tools of today to compete in the future
  • Capitalizing on continuous improvement
  • Launching programs and saving money

Any of these presentations can be modified to meet the needs of a particular organization.
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch