Interviewing Techniques - 2 Minute Lesson

  bullet green arrow 25 Positive

bullet green arrow 25Prepared

bullet green arrow 25Maintain Control

bullet green arrow 25Stay out of Disputes

bullet green arrow 25Professional

bullet green arrow 25Casual

bullet green arrow 25Relaxed

Some Common Tips

1. Break the ice. Don't begin hammering the interviewee with questions. Everyone needs time to becom familiar with each other.  Start with something generic to build common ground with the interviewee.

2. Communicate the Objectgive. Tell the employee the objective of the audit and the purpose of the interview.  Let them know what the expectations are and ask him if he has any questions.

3. Get any background information. Letting the interviewee a chance to tell you about himself goes a long way to reducing concerns. Ask:
  • Job title
  • Scope of responsibility
  • Tenure
4. Questioning.  Start to get answers to your your questions. Try using some open ended ones. It makes the interview more conversational and less like an interrogation.

5. Summarize and paraphrase what you hear. This will:
  • let the interviewee know that you have respect
  • confirms you have "gotten it”
  • provides a chance to change the story
6. Close. After completing the interrogation and summary, you are ready to leave. But don’t just stand up and walk out the door. A little ritual is necessary here to maintain happy client relations. Before you leave, you need to:
  • Explain what happens next
  • Leave the door open for follow-up
  • Ask if the interviewee has any questions
  • Leave your business card
  • Say “Thank you”


We offer a free, no obligation initial analysis as well as accomplishment Guarantees.

building bricks 35x25Copyright 2008 - 2021 Management Solutions Group, All Rights Reserved

building bricks 35x252879 Hoag NE • Grand Rapids, MI 49525
• Phone: Tap: (616) 365-9822
• Fax: (425) 799-5915

Testimonial from a Client

Outstanding Learning Experience

"Just wanted to send a note thanking you for the hard work and effort given to our company to help obtain ISO13485 & 9001. We successfully passed the initial registration audit two weeks ago. The auditor was impressed with how we integrated both systems and said it should be used as a model for other companies attempting to do the same. Linda’s work was outstanding and we learned a lot about our company and where our shortfalls are. Without her help and assistance we never would have achieved this goal"

Micro Star Innovations