What are notable changes?
The new ISO 9001 standard aligns with high-level organizational structure, requiring all new ISO management system standards to be aligned on a high-level structure with a set of common requirements.
Additionally, there is a greater emphasis on risk-based thinking as a basis for the management system, more focus on achieving value for the company and its customers, increased flexibility regarding use of documentation, and a more approachable structure for service businesses.
As we grow and work with our clients with all of the revisions to the standards and the Management Systems, along with increased web based and onsite training, our internal workload has increased. We were extremely fortunate that an associate we all worked with some time ago is able to join our team. Lisa Hemmer has worked in the Sales, customer services and overall management in our industry for some time. Lisa has worked for leading registration companies in the past and has a real knowledge of the registration, training and consulting industry.
In addition to this, Lisa has recently worked as a quality manager managing an ISO 9001 certified quality management system. This has also given her the insight and understanding of the efforts and struggles that many of our clients experience on a daily basis. Lisa will be answering our phones every day, with a goal that we are more accessible to our clients, as well as assisting with our training and scheduling. Lisa is also qualified and may assist clients with internal audits, corrective actions and other related work. Just call 616-365-9822 if there is anything that Lisa can assist you with or questions you may have.Take a look at all our team members.
We have partnered with The Employers' Association for our public classes. You can check our schedule at www.teagr.org
Here is the upcoming Public Class Schedule:
ISO 9001:2015 Changes - 8:30am-12:00pm
ISO 14001:2015 1:00-4:30 pm