Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822
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Our Methods

A Goal Without A Plan Is JustMSG reviews a company’s needs, then responds with menu options that meet the company’s budget and schedule. During this assessment phase, MSG helps the client to:
  • Clarify goals and objectives
  • Determine which certifications or standards will be most applicable
  • Determine what individuals from the company will be involved to tailor training to the appropriate level
  • Determine an appropriate time schedule
  • Determine the amount of resources necessary to ensure successful program launch
After the assessment phase, MSG may suggest options that range from on-site training classes conveniently offered during any company shifts to full-blown project management programs when MSG staff assist in expediting the Advanced Product Quality Planning documentation for a product launch.

Below is a diagram of a Typical Implementation Project Flow

Implementation Flow Diagram

Methods of our Internal Auditing Process

An ISO 9001-registered company accrue many benefits, but maintaining the management management system is no small task. An important regular process is the internal audit.  I it as self-check you need to periodically take to find problems and potential nonconformances before they impact the product or service.

MSG provides Internal Audits for our clients.  Below are lists to help describe our methodology.

Scope of work:

The scope of the proposed consulting project consists of – but is not limited to – the following elements:

1. Internal Audit Plan
2. Internal audit of entire system Identifying
a. Nonconformance (List provided during audit)
b. Observations / Recommendations
c. Opportunities for continuous Improvement
3. Potential Best Practice
4. Audit report and nonconformances identified
5. Corrective action guidance
6. Entire system to be audited once per year unless documented differently
7. Areas audited will be based on past performance, importance.
8. Additional audits may be required based on area performance and can be performed by Management Solutions Group or Internal personnel. Management Solutions Group will provide guidance.

Internal Audit Deliverables:

1. Revised Internal audit procedure to include the contracting internal audits
2. Internal audit plan
3. Internal audit report
4. Signed Training Records for guides for Internal Audit when Requested
5. Clearly defined written nonconformances, Observations, and Recommendations
6. Corrective action guidance
7. Corrective action review and signoff (Guidance given offsite)

This is what we need from you:

1. Provide Management Solutions Group with defined business objectives for incorporation into audit plan.
2. Management team to attend Internal audit opening and closing meeting
3. Management team to commit to timeframes for closing non-conformances with corrective action at closing meeting.
4. Corrective action review, closeout and verification
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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch