Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822

Quality Manager

Jeanette Clark

Jeanette clark iso consultantJeanette Clark comes to MSG with over 30 years of experience with ISO 9001, ISO 13485 & IATF 16949, and IATF 16949 implementation and internal audits along with Supplier Development within the medical and automotive industry.

Before joining MSG, Clark served as Lead auditor, Operations Quality Manager, and Program Manager in various organizations. Past experiences at Intertek (Entela Inc.), the world’s leading automotive and manufacturing registrar along with her other top management positions in the Quality field has given Jeanette the insight and knowledge of implementing & maintaining a certified quality management system and continuous improvement of the organization.

Lisa Hemmer

lisa hemmerLisa Hemmer has worked in the sales, customer services and overall management in our industry for some time. Lisa has worked for leading registration companies in the past and has a real knowledge of the registration, training and consulting industry.

In addition, Lisa has recently worked as a quality manager, implementing and managing an ISO 9001 certified quality management system. This has also given her the insight and understanding of the efforts and struggles that many of our clients experience on a daily basis. Lisa will be answering our phones every day, with a goal that we are more accessible to our clients, as well as assisting with our training and scheduling. Lisa is also qualified and may assist clients with internal audits, corrective actions and other related work.

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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch