Management Solutions Group • 2879 Hoag NE • Grand Rapids, MI 49525 •  Phone: (616) 365-9822
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Lisa Hemmer

lisa hemmerLisa Hemmer has worked in the sales, customer services and overall management in our industry for some time. Lisa has worked for leading registration companies in the past and has a real knowledge of the registration, training and consulting industry.

In addition, Lisa has recently worked as a quality manager, implementing and managing an ISO 9001 certified quality management system. This has also given her the insight and understanding of the efforts and struggles that many of our clients experience on a daily basis. Lisa will be answering our phones every day, with a goal that we are more accessible to our clients, as well as assisting with our training and scheduling. Lisa is also qualified and may assist clients with internal audits, corrective actions and other related work.

Tags: ISO 9001, Quality Manager, Customer Support

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We review your requirements, then give you a menu of options to meet your budget and schedule.  MSG helps you determine:
  • Goals and objectives
  • Which certifications or standards are applicable
  • What individuals should be involved to tailor your training
  • A time schedule
  • Resources necessary to ensure a successful program launch